In our IT· SALES · TRAINING business area, we have been increasing the sales and support performance of our customers all over Germany and in 26 other EMEA countries since 2003 with our tailor-made training solutions.

In our on-site training courses, our trainers motivate and inspire sales and support staff for the products and services offered by our customers.

Here, we combine our expertise in the IT ▪ CONSULTING ▪ SERVICES sector as well as the long-term experience of our partially multilingual trainers in order to develop the perfect, successful training, workshops and courses for our customers on the basis of specified targets.

Training

Targeted, effective, and customized training measures for sales, service, and support staff.

Our training measures are targeted towards significantly increasing our customers’ income and turnover, getting participants enthusiastic about the products, and measurably increasing the quality of service and support. Based on the tasks and precise objectives of our customers, the composition of training measures begins with a knowledge requirement analysis of the trainees (target/actual comparison). This is followed by designing the training solution to suit customer needs, carrying out the training on schedule, and evaluating and monitoring its success based on pre-defined parameters.

Sales promotion

Precise and efficient marketing support with sales-promoting concepts and measures.

With our exceptional expertise in IT sales and support, we support our customers in optimizing, planning, designing, and implementing sales-promotion projects. Professionally and personally. From local and regional product roll-outs to updates and relaunches as well as national or Europe-wide POS promotion actions (support can take place with our own promotion staff on request).

Video productions

Training and product videos for sales and product support.

Our range of services in this field stretches from the development and implementation of webinars to the planning, design, and production of training and product (explanation) videos (in multiple languages on request) in the IT and ICT sectors.

Event support

Professional and personal support service for product or company events.

Our capable and experienced experts will support you in the planning, design, and implementation of your trade fair appearances, product presentations, company events etc. On request, we will also support these events for our customers with our own expert staff. Nationally and internationally. What’s more, our specialists are available as speakers and consultants for presentations, symposia, and similar events. On site or online. And even in multiple languages.

References

Reuss Private AG

„Hoos IT-Solutions always responded quickly and competently, even in completely new situations, and found the perfect solution for us. We value their innovative ideas, which noticeably increased the efficiency of our work. If we ever have any problems, we always manage to contact them and they attend to the issue without us ever having to ask again.“

Frank Mennuni
COO
Reuss Private AG

Symantec Corporation

„Thanks to their many years of cooperation, the employees of Hoos IT-Solutions are great at thinking on their feet. They handle the projects completely independently.
As a result of this cooperation we have noticed a significant improvement in interfaces with customers, partners and colleagues. We now save valuable time due to the cooperation and we have high levels of planning security.
The in-depth knowledge of the employees goes far beyond just product knowledge. As a result of this, they are even suitable contact persons for our customers at events.“

Melanie Messner
Marketing Specialist
Symantec (Germany) GmbH

Disegno GmbH

„Even outside of normal business hours, the employees at Hoos IT-Solutions are always easy to reach when we need their support. The very short response time and the competent answers are especially valuable to us.“

Daniel Wiechert
Managing Director
Disegno GmbH

Wacom Europe GmbH

„The target-group-focused response and the extensive expert knowledge of the trainers/consultants at Hoos IT-Solutions are always very convincing in the lectures/courses. The demeanor and expertise of Mr Hoos in particular are especially impressive. We are extremely satisfied with the cooperation.“